Knowledge Base

Frequently Asked Questions

FAQ

Answers to the most frequently asked questions about banking with
First American State Bank.

What do you have to help me from identity theft and fraud?
The leadership of First American State Bank is committed to the protection of our customers and has invested in services to ensure the highest level of security in all financial matters including protection from identity theft. Our top-notch proprietary software programs overlay all transactional banking activities that impact your finances. Our state-of-the-art custom protection technology platform studies and learns every activity impacting each of your accounts. In the event of any unusual activity, your banker is alerted immediately to make sure there are no fraudulent activities taking place. Please contact your banker to discuss the preventive measures being taken to protect your banking services from fraud and to safeguard your personal identity.

In today’s environment is your bank still lending?
As one of Colorado’s leading community banks, First American State Bank is committed to funding smart investments. We have always taken the time to know our customers so that we may serve customers with the right solutions as their needs arise. Because we know and understand the local market, we view loans through a long-term lens rather than a “point-in-time” snapshot. The depth of our community experience and customer knowledge, combined with our comprehensive loan qualification process, has enabled us to continue to make loans even in today’s turbulent economy.

Is it easy to bank with you since you only have one location?
First American State Bank brings the best of both worlds to your fingertips.  You enjoy the personal service and attention to detail that community banks are known for.  And, with online banking, First American State Bank virtually never closes. No matter where you are in the country or in the world, you can count on us to handle all your money matters efficiently and securely.  Our enhanced suite of convenient online products and services, allow you to perform transactions, pay bills and check balances 24 hours a day, every day of the week.

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